 |
 |
|
|
Can I locate mobiles with MobileLocate if the
mobile phone is switched off?
The mobile phone needs to be switched on for MobileLocate to provide
a real-time location on the mobile. If the phone is switched off, then
we will show you the last known location of the mobile
handset if the handset is with the Vodafone, Orange or T-Mobile network.
That would be the last time a call or text message was last received by,
or made from the mobile phone. No location information is provided by
02 if a mobile phone is switched off.
What if the employee doesn't agree with being located with MobileLocate?
Most employees are happy to be registered with MobileLocate once they
understand that they are in full control of their privacy:
> The employee can switch the phone OFF not to be located
> The employee can withdraw permission to be located at any time
> Your employee is notified regularly by text who can locate him
To download a copy of the MobileLocate Employee Handbook
Click
Here
Does the mobile worker need to agree every time I locate?
No, the mobile worker only agrees initally to be located, after that
you can locate as you wish without the mobile worker having to approve
every time.
How accurate is the service?
Location accuracy varies depending on the operator and the whereabouts
of the handset. As a guide please see listed below the expected accuracy:-
| Vodafone | T-Mobile | Orange | o2 (BT Cellnet) | |
| Town | 50-350 meters | 400-600 meters | 400-600 meters | 600-900 meters |
| Country | 350-550 meters | 600-2000 meters | 600-2000 meters | 900-2500 meters |
Can the mobile workers withdraw your permission to locate them?
For security reasons, the mobile worker is able to withdraw the users
ability to locate them. This is in line with Industry Guidelines.
What do I need to subscribe to the MobileLocate service?
You need the following:
- Valid UK address
- Mobile phone (optional)
- Credit Card
- Access to the internet
On which networks is the service available
We can currently locate children with mobile phones on Vodafone, o2, T-Mobile, Orange, Tesco Mobile, BT Mobile, Fresh, Easy Mobile and Virgin Mobile. (service is not available on mobiles on 3).
How do I cancel the service?
To cancel Free Trial or your subscription, please log on to MobileLocate, go to My Account and click Cancel My Trial before the end of the 30 days.
For further information please go to terms and conditions
Am I charged if the location request is unsuccessful?
We will not charge you for the first two unsuccessful location attempts.
We will charge you for further unsuccessful location attempts as we are
charge every time by the mobile operators.
home | service | about us | e-mail
Copyright 2010 MobileLocate Ltd.